BEFORE WE JUMP INTO OUR MOST FREQUENTLY ASKED QUESTIONS
Here are a few insights we often share with clients, helpful things to know before your project even begins. Consider this your head start.
We Prioritize Quality Over Bargain Hunting
We love a good deal as much as anyone, but when it comes to your home, cutting corners often leads to costly regrets. We source timeless, high-quality materials and work with tradespeople who show up, do it right, and finish the job.
We Keep It Real
(Sorry, HGTV)
We won’t sugarcoat it: reno costs can surprise you, especially if your expectations are based on a 22-minute reveal show. We break down what things actually cost in your area so you can plan smart and skip the sticker shock.
Trusted Trades = Smoother Projects
Over the years, we’ve built a dream team of contractors, suppliers, and craftspeople we trust with our own homes. These aren't random names off the internet; they’re proven pros who keep the project running like a well-oiled machine.
Design Is About Prioritizing, Not Just Picking Pretty Things
There’s an old saying: good, fast, and cheap—pick two. We’ll help you choose where to splurge, where to save, and how to stay true to your vision without sacrificing quality.
FAQ
FREQUENTLY ASKED QUESTIONS
Your design questions, answered beautifully.
Q: Can I choose my materials or suppliers? A: We absolutely welcome your input! However, we’ll guide you to options that match your style, budget, and project goals, all backed by our experience and contacts in sourcing high-quality products.
Q: How do you handle unexpected costs during a renovation? A: Renovations can have surprises, but we manage budgets closely and make sure to keep you informed every step of the way.
Q: How long does a typical full-service project take from start to finish? A: Timelines vary by project, but most full-service designs take anywhere from a few months to a year. We’ll provide a clear schedule upfront and keep you updated along the way of course!
Q: I’m not local — can we still work together, or do you only take on in-person projects? A: Absolutely! We work with clients outside our local area, and many parts of the design process can be done virtually. However, please note that our full-service design is available within a 300 km radius. No worries if you're farther – we can tailor a virtual approach to suit your needs.
Q: Why don’t you work with just any contractor? A: We partner only with trusted professionals who meet our high standards. This ensures a smooth communication process, consistent quality, and a stress-free experience for you!
Q: Why are your prices higher than some other quotes I’ve seen? A: Our pricing reflects quality artistry, trusted vendors, and a full-service design approach — all focused on delivering lasting value, not just a low cost.
Q: How involved do I get to be throughout the design process? A: You’re always the decision maker. We handle the design and management, but nothing is ordered without your approval and full payment. At your design presentation, you’ll see a detailed budget for every item, and any changes are revised and re-approved to ensure everything meets your standards.
Q: I’ve never worked with a designer before. Is there anything I should be aware of or prepare for? A: No worries! We guide you through every step. It helps to gather inspiration, consider your lifestyle needs, and be clear about your preferences and budget!
Q: Do I need a specific budget to work with you? Or can you help me make the most of what I’ve got? A: We work with a range of budgets but recommend having a realistic investment in mind. During our process, we guide you on how best to allocate your budget to achieve a beautiful and cohesive result that reflects your style and meets our quality standards.
Q: My renovation is almost done, can I still book you just for styling? A: Absolutely! Our Home Styling service is perfect for adding those finishing touches that make your space truly feel like home.
Q: Can you work with furniture or decor I already have and love? Or is everything usually brand new? A: We’re happy to incorporate pieces you already own and love when it makes sense for the design. Blending existing items with new elements creates a personalized and cohesive space that still feels like you. Whether it’s a full redesign or integrating select pieces, we tailor the approach to suit your needs.
Q: How early should I reach out if I’m thinking about starting a project soon? A: Q: How early should I reach out if I’m thinking about starting a project soon? A: We recommend contacting us at least 3-6 months before you want to start so we can plan accordingly and secure your spot for your preferred timeline! Designing your space takes time and we want it to be perfect.
DIDN'T SPOT YOUR QUESTION?
No worries—design is personal, and so are your curiosities. Whether you're wondering how we work, what a project might cost, or if that weird nook in your hallway can actually become your new favorite spot, we’re always happy to chat.
We believe good design starts with good conversation. So if something’s still on your mind, reach out. Big or small, we’re here for the questions, the ideas, and the “is this crazy?” moments (it never is).
TAILORED TO YOUR LIFESTYLE | INTERIOR DESIGN | KINGSTON & SURROUNDING AREA